Emotion.
It's a key component to many successful brands.
Visceral. Intuitive.
And yet, difficult to quantify.
There are brands which have such passionate fans that they tattoo the logo or other prominent graphic or tagline on their person.
There are brands that have a plethora of digital and IRL fan clubs.
These are brands that trigger chemical reactions in the brain.
They are brands that others want to be like.
But they never will.
Why?
Because they are the emotionless brands. The ones that are boring or present but don't stand for much.
They are not bad. They are not good. They just are.
These Apathy Brands deliver on a lack of feeling, emotion, interest, and concern. A state of indifference that holds no one's attention. Even one great ad, is just that for an Apathy Brand. A great piece of creative content and nothing more. A drop in a expansive ocean.
Emotional brands come from a raison d'etre. At their core, they have a meaning greater than profit. Great design. Ultimate user experience. The best customer service. Supporting local growers. A commitment to quality.
No matter what it is, it's something that drives the rest of the business. It's not something tacked on as an afterthought.
It is a central component that drives emotional responses. Emotional creative. And, passionate fans.
Wednesday, December 14, 2016
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4 comments :
This is a really interesting perspective on how brands connect emotionally with their audience. When companies focus only on products and ignore human emotions, the brand can easily feel distant or apathetic. Building meaningful connections is what truly creates loyalty, since consumers often respond more to feelings and experiences than just features.
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Great insights on how emotional versus apathetic branding affects customer engagement! It’s fascinating to see how brands that connect emotionally build loyalty, while indifferent brands often struggle. For anyone looking to build tech skills that complement digital marketing strategies, check out this AWS Cloud Course to gain practical cloud knowledge.
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